This blog keeps the focus on why tracking customer retention is crucial and how to calculate it, providing a clear guide for small business owners.
Tag: customer retention
Steady Wins the Sale: Why Consistency Builds Trust, Sales, and Loyal Customers
Consistency in marketing is essential for small business growth, surpassing the effectiveness of intense, one-time campaigns. By maintaining steady, authentic communication and follow-ups, entrepreneurs build trust and turn casual interactions into loyal customer relationships. This approach emphasizes sustained engagement over aggressive sales tactics, fostering genuine connections and enhancing sales success.
WCE Small Business Resources 